The customer Relationship Management (CRM) tool helps business owners to remain updated about their business. This software allows them to understand customer relationships better, increase sales, manage their accounts, and enhance customer relationships. Thus, when using salesforce recruitment software, a CRM tool comes in handy. Though there are many CRM tools, below are the best businesses that can be used in 2021. 

HubSpot CRM

Small businesses mainly use this tool. Business owners can upgrade the tool as it expands to help in business management. Again, HubSpot CRM has cloud-based software that makes it easy to use. It has several essential features, including;

• Email marketing
• Segmentation
• Lead scoring
• Calendar
• Marketing automation integration

Zoho CRM

The advantage of using Zoho CRM is because it has various software products that can be linked. It’s also affordable compared to other software and also fun to use. It has many features, including;

• Mobile access
• Document storage
• Task management
• Internal chat integration
• Territory management
• Social media integration
• Email marketing
• Quotes
• Reminder system

Salesflare

This CRM tool works automatically. So, calls, company databases, and other information are continually updated. It’s easy to use and affordable to many businesses. It has many features, including;

• Automated reminders
• Built-in email sequences
• Relationship strengths
• Mobile app
• Business card scanner
• Visual sales pipelines
• Automated data enrichment
• Email templates

Less Annoying CRM

This CRM tool is suitable for startups, small businesses and has one-tier. So, the price remains fixed even after upgrading. It’s one of the best to use on customer service thus vital to salespeople. As its name sounds, this software tool is excellent to use because its interface is redesigned. It has lots of features, including;

• Segmentation
• Territory management
• Mobile access
• Task management
• Internal chat integration
• Lead scoring
• Document storage

Pipedrive

Salespeople should choose this CRM tool because it helps them remain updated about their sales cycle. This visibility helps them see the risks and opportunities in their business and develop solutions to increase business productivity. It’s best for more prominent companies due to its monthly pricing per user. It has many features, including;

• Marketing automation integration
• Segmentation
• Lead scoring
• Calendar
• Quotes
• Email marketing
• Territory management
• Document storage
• Task management

Apptivo CRM

This CRM tool can be customized by the user, and it’s affordable. Several apps, including PayPal and Office 365, can be used in this software. Customer service in this tool is reliable as it’s active 24/7. It has several features, including;

• Quotes
• Reminder system
• Territory management
• Task management
• Internal chat integration
• Segmentation
• Email marketing
• Document storage
• Mobile access

Salesforce Sales Cloud Lightning Professional

This is the best CRM software because it’s customizable, has thousands of tools and apps, and supports AI technology. It’s effective for larger companies and has many features, including;

• Social media integration
• Lead scoring
• Territory management
• Quotes
• Task management
• Email marketing
• Internal chat integration
• Mobile access
• Segmentation

Though these CRM tools have or lack certain features, business owners must consider having one to boost business productivity. Because it’s not easy to choose the CRM tool to use in business, business owners should try and select the best or ask for advice from a professional.